All guidesBusiness Broadband

Running a Telecoms Audit: Find the Lines You Forgot You Had

Most established businesses pay for at least one line, SIM or service nobody uses. A half-day audit finds them.

5 June 2026 6 min read

List every service against a purpose

Pull twelve months of invoices and write down what each line, circuit and SIM is for. Anything you cannot explain is a candidate for cancellation — legacy fax lines, alarm lines for alarms long replaced, and SIMs for staff who left.

Check usage, not just existence

Providers can supply usage reports. A line with zero traffic for six months is dead cost, and cancelling it is the easiest saving in the building.

Then renegotiate what remains

Once you know what you actually need, you have a clean requirement to take to market. Auditing before tendering typically produces a better outcome than tendering the mess you inherited.

Want this reviewed for your business?

Send us a recent bill and a consultant from our Cardiff office will tell you, honestly, whether you are paying more than you need to.

Find out what your business should be paying

Serving businesses across the UK from our Cardiff office.