The difference is repair time, not speed
A consumer fault can take several days to fix with no compensation. Business packages carry a service level agreement — often next working day or better — with credits when it is missed. If a day offline costs you more than a month of broadband, the premium pays for itself.
Features that matter commercially
Beyond the SLA, business packages typically include:
- A static IP for VPN, remote access and hosted services
- Uncontended or lower-contention traffic during peak hours
- UK business-hours technical support with an account reference
- No traffic management or fair usage throttling
When home broadband is genuinely fine
A one-person business with no card terminal dependency, no VoIP and no cloud-heavy workflow can reasonably run on a consumer line. Be honest about what an outage would actually cost before paying for resilience you do not need.
Want this reviewed for your business?
Send us a recent bill and a consultant from our Cardiff office will tell you, honestly, whether you are paying more than you need to.