How the market works
In England, businesses can choose their water retailer while the wholesaler continues to supply and maintain the network. Switching changes your billing, service and pricing — not the water itself.
Where the savings come from
Retailer margin is only part of the picture.
- Consolidated billing across multiple sites
- Correcting inaccurate meter records and estimated reads
- Surface water drainage rebates where rainwater does not enter the sewer
- Leak detection on the private supply pipe
Check drainage charges specifically
Surface water drainage is charged on assumed site area. Businesses whose premises drain to a soakaway or watercourse can often claim a rebate, sometimes backdated.
Want this reviewed for your business?
Send us a recent bill and a consultant from our Cardiff office will tell you, honestly, whether you are paying more than you need to.