Continuous load, limited flexibility
Care settings cannot shift load or reduce heating for comfort or clinical reasons. That makes procurement and equipment efficiency the primary levers rather than behavioural change.
Residential use VAT relief
Care homes generally qualify as residential premises, attracting 5% VAT and CCL exemption on the qualifying portion. Where this has never been claimed, backdated relief can be substantial.
Resilience matters more here
Backup power, monitored heating and a supplier with a genuine priority fault process are not optional in a care setting. Weight those factors alongside price when comparing contracts.
Want this reviewed for your business?
Send us a recent bill and a consultant from our Cardiff office will tell you, honestly, whether you are paying more than you need to.